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Privacy Policy

Last Updated: January 18, 2025
 

1. Introduction

Welcome to Lyukum Cooking Lab (“LCL,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share that information, and your rights in relation to that information. By accessing or using our website located at lyukum.com (the “Site”), you agree to the terms of this Privacy Policy.

If you do not agree with our policies and practices, please do not use our Site. We reserve the right to make changes to this Privacy Policy at any time. If we make any material changes, we will post the updated policy on our Site and update the “Last Updated” date above.

2. Information We Collect

We may collect various types of information, including:

  1. Personal Information You Provide Voluntarily

    • When you sign up for classes, newsletters, purchase products, or request personal chef services, we may ask for your name, email address, mailing address, phone number, payment information (e.g., billing address, credit card details), and any other information you choose to provide.

    • If you contact us directly (via email, phone, or contact form), we may also collect additional details you share during our correspondence.

  2. Automatically Collected Information

    • We (and our service providers, such as Wix) may use cookies, tracking technologies, and server logs to automatically collect information about your interaction with our Site. This can include your IP address, browser type, operating system, referral URLs, and pages visited.

  3. Payment Information

    • If you make a purchase, your payment details may be processed by secure third-party payment processors (e.g., Wix Payments, PayPal, Stripe). We do not store full credit card information on our servers.

3. How We Use Your Information

We use your information to:

  • Provide Services: Process payments, fulfill orders, schedule classes, and deliver the products or services you have requested.

  • Communicate With You: Send updates, respond to inquiries, provide customer support, and notify you about changes to our services or this Privacy Policy.

  • Marketing and Promotions: Send you newsletters, promotions, surveys, or other information that may be of interest. You can opt out of such communications at any time.

  • Improve Our Site: Analyze usage trends to enhance user experience, address performance issues, and personalize content or features.

  • Legal and Security: Detect, investigate, and prevent fraud or other illegal activities; protect our rights, property, or safety and that of users or the public.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember Your Preferences: Such as language settings or items in your shopping cart.

  • Enhance User Experience: Streamline navigation, display relevant content, and improve site performance.

  • Analyze Site Usage: Track how visitors use our Site to improve design, functionality, and marketing initiatives.

You can modify your browser settings to block cookies or alert you when cookies are being sent. Note that blocking cookies may impact certain features of the Site.

5. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  1. Service Providers: We may share information with trusted third-party vendors who assist in operating our business (e.g., Wix website hosting, payment processors, email service providers). They are authorized to use your information only as necessary to provide services on our behalf.

  2. Legal Compliance: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, ensure the safety of our users, or comply with a judicial proceeding or court order.

  3. Business Transfers: If we undergo a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be among the transferred assets. We will provide notice if your information becomes subject to a different privacy policy.

6. Children’s Privacy

Lyukum Cooking Lab does not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have inadvertently gathered personal data from a child under 13, we will promptly delete such information from our records. If you are under 13, please do not submit any personal information to us.

7. Data Security

We take appropriate physical, technical, and procedural measures to safeguard your personal information. Our Site is hosted on Wix, which implements security protocols (including Secure Socket Layer (SSL) encryption) to protect data. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

8. External Links

Our Site may contain links to other websites or services not operated by us (e.g., affiliates, partners). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit to understand their data collection and usage practices.

9. Your Choices and Rights

  1. Opt-Out of Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email or emailing us at Unsubscribe@lyukum.com. (Adjust if you have a different unsubscribe email.)

  2. Access and Correction: If you wish to access, correct, update, or delete any personal information we hold about you, please email us at privacy@lyukum.com.

  3. Cookies: You can manage cookies through your browser settings, though disabling cookies may limit some functionalities on our Site.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any material changes will be posted on our Site, and the “Last Updated” date at the top will reflect the effective date of the latest version. Your continued use of our Site after we post any modifications signifies your acceptance of these changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

 

Lyukum Cooking Lab
PO Box 820, Spicewood, TX 78669
Email: info@lyukum.com
 

We will do our best to address your inquiry promptly and efficiently.

By using our Site, you agree to the terms of this Privacy Policy.

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